A New Name for a New Reality: The Ounce is Now Start Early Read More

Donor Privacy Policy

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October 2020

Our Commitment to Our Donors

Start Early (formerly known as the Ounce) is committed to protecting the privacy of our donors and the personal information you may share with Start Early or that Start Early holds. Start Early values our donors’ trust and recognizes that maintaining this trust requires the charity to be transparent and accountable to our supporters and the public at all times. This Donor Privacy Policy (the “Policy“) describes the information collected about our donors and Start Early’s practices for using, maintaining, protecting, and disclosing that information. For more information about Start Early’s commitment to privacy, please see our general Privacy Policy.

Visit www.StartEarly.org/Disclosure for state-specific solicitation disclosure statements.

Information Collected and Maintained

Start Early collects and maintains personal information that you, our donors, provide to us when you:

  • Contact us by phone, mail, or email, in person, or via our website.
  • Register for an event.
  • Make a contribution, either on our website, at a special event, over the phone, or by mailing in a check.
  • Navigate through our website.

From time to time, we may collect personal information from you in ways not described above, subject to your express approval.

Types of Information

Start Early collects and maintains the following types of information about our donors:
Personal information, including:

  • Contact information, such as name, address, email, and telephone number.
  • Giving information, including types and amounts of donations and credit card information. We utilize secure transaction methods when collecting credit card information over the internet. Start Early does not disclose credit card account information provided by our donors, except for the proper processing of donations. To the extent any donations are processed through a third-party service provider, our donors’ Personal Information will only be used for purposes necessary to process the donation.
  • Information on events attended and publications received.
  • Any other information provided by the donor to Start Early, such as public comments or posts on Start Early’s website.
  • Non-personal information that does not personally identify you, including information that is anonymized, aggregated, or publicly available when not combined with non-publicly available information about you.
  • Information about your equipment, browsing actions, and patterns, including information automatically collected through technical methods such as:
    • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.
    • Flash Cookies. Certain features of our website may use local stored objects to collect and store information about your preferences and navigation to, from, and on our website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
    • Web Beacons. Pages of our Website [and our e-mails] may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Start Early, for example, to count users who have visited those pages or [opened an email] and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
    • Google Analytics. We use Google Analytics, which is a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how individuals use the Website. The non-personal information generated by the cookie about your use of the Website will be transmitted to and stored by Google. Google will use this information for the purposes of evaluating your use of the Website, compiling reports on Website activity for our purpose, evaluation and providing other services relating to the Website activity and Internet usage. Google will not associate your IP address with any other data held by Google. You may disable cookies within your browser as described above, however please note that if you do this you may not be able to use the full functionality of the Website. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For certain browsers, you can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it: www.tools.google.com/dlpage/gaoptout.

Confidentiality

All information about any financial and non-financial transactions between you and Start Early is considered highly confidential and we employ appropriate security measures designed to protect it. While the information is kept confidential, it may be shared with Start Early’s board members, staff, volunteers, and professionals, such as service providers, on a need-to-know basis and in compliance with all laws, regulations, court orders, or other governmental requests.

Use of Personal Information

Start Early collects and maintains personal information to:

  • Establish a relationship and communicate with you about Start Early, including our programs, special events, and funding needs.
  • Learn about our donors and what matters to you.
  • Process donations and event registrations and issue tax receipts.
  • Comply with all laws and regulations, including reporting requirements.
  • Plan future fundraising activities and events.
  • Analyze giving patterns.
  • Solicit feedback from you by conducting surveys.

Start Early uses industry standard safeguards to protect your personal information against the unauthorized access, use, alteration, or destruction of your personal information. Start Early will not share, sell, or exchange your personal information with any other entity (except for marketing and communications activities as described in the “How We Use Your Information” section of our Privacy Policy). To opt out, you may contact us at Info@StartEarly.org. To the extent that a third-party service provider is used to process any donations, the provider is bound by strict confidentiality rules, and your information will only be used to the extent necessary to process the donation.

Communications

Start Early will from time to time communicate with you, including by telephone, text, email, and mail, concerning Start Early’s charitable activities, events, and requests for future support. Start Early will not call or email you or send mailings to you on behalf of other organizations. To opt out of receiving these communications, you may contact us at Info@StartEarly.org or by clicking on the “unsubscribe” link in any email communications.

Records Retention and Destruction

Start Early complies with all Internal Revenue Service, state, and local regulations and Start Early’s internal policies governing the retention, management, and destruction of donor information collected and maintained by Start Early.

Accessing and Correcting Your Personal Information

You can review and request changes to the personal information that Start Early has collected about you by contacting Start Early as described in the “Contact Us” section below. However, please be aware that Start Early may not accommodate a change request that would impact record retention or other operational requirements like remembering email opt-out preferences, violate any law or legal requirement, or cause the information to be incorrect. Deleting your personal information may also require deleting your user account (if any).

Changes to the Policy

This Policy is current as of the date stated at the top of this Policy. Start Early reserves the right to amend this Policy from time to time. We will post changes on the Website and the new Donor Policy will be effective immediately upon posting and will apply only to information collected thereafter. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

Donor Bill of Rights

Start Early subscribes to the Donor Bill of Rights as created by the Association of Fundraising Professionals, Associations for Healthcare Philanthropy, the Council for Advancement and Support of Education, and the Giving Institute. A copy of the Donor Bill of Rights may be obtained by contacting Start Early at Info@StartEarly.org.

Contact Us

To opt out of receiving communications from Start Early, to review the personal information that Start Early has collected about you or to ask any other questions regarding this Policy, please contact Start Early at the below address or submit your request to Info@StartEarly.org.

Start Early
Attn: Marketing Department
33 W. Monroe Street
STE 1200
Chicago, IL 60603