A New Name for a New Reality: The Ounce is Now Start Early Read More

Continuous Quality Improvement

With our expertise in Continuous Quality Improvement (CQI), we support home visiting programs in conducting improvement cycles, connecting data to practice and applying CQI tools to support facilitate learning and innovation.

corner square square circle pie

What is CQI and Why is it Important to Home Visiting?

Continuous Quality Improvement (CQI) is a reflective, purposeful, and systematic approach to support improved outcomes and quality of services for families. CQI promotes learning and curiosity, and intentionally creates opportunities for creativity and innovation. By connecting data to practice, CQI helps us analyze systems and root causes so that we can identify and implement meaningful changes.

CQI is an ongoing, collaborative process drawing on expertise and experience at all levels, including home visitors, supervisors, community partners, and families. Within home visiting and other early learning programs, CQI is an essential component of successful implementation, and provides a set of tools to address challenges, promote growth and learning, and support adaptations to meet the needs of diverse families and contexts.

How We Support CQI

Continuous Quality Improvement Coaching: We house expertise in Continuous Quality Improvement (CQI). Through the following activities, we support home visiting programs in conducting improvement cycles, connecting data to practice, and applying CQI tools to support learning and innovation.

  • Individual coaching and consultation for home visiting programs to provide guidance on program-level improvement projects and support with data analysis
  • Group learning opportunities where programs can share and reflect on improvement strategies and learnings
  • Group learning opportunities where programs can share and reflect on improvement strategies and learnings
  • Connections with national CQI resources and initiatives

The Basics of CQI

We use the Model for Improvement in our approach to CQI. This is a simple, powerful tool for driving improvement. This model is built around three primary questions:

Change takes place through rapid Plan-Do-Study-Act (PDSA) cycles. PDSA cycles are intended to be quick, iterative, and reflective. Each PDSA cycle is like a small experiment, supported through thoughtful planning and documentation. PDSA cycles create a meaningful pathway for testing and implementing changes that leads to improvement. Documenting each step of the PDSA is important for learning and dissemination of best practices.

  • Plan Identify a specific change or strategy (addressing a challenge or area for improvement) to test and create a plan
  • Do Carry out the plan and collect meaningful data
  • Study Reflect on results and observations (including any data collected)
  • Act Use learnings to determine next steps (adapt, adopt, abandon)